Professional Services Coordinator
Reporting directly to the Director of Administration at the London and St. Thomas Association of REALTORS® (LSTAR), the Professional Services Coordinator will play a critical role in supporting the efficient operation of LSTAR by providing comprehensive administrative support, contributing to strategic projects, and assisting with the execution of significant annual events in collaboration with the Senior Manager of Events and Community Engagement. This position will also provide key administrative support to the LSTAR Leadership Team, ensuring alignment with the organization's strategic plan.
Responsibilities (But Not Limited To):
Administrative Tasks:
- Work alongside the Director of Administration to provide administrative support.
- Fulfill Front Desk Administrative needs.
- Fill member orders.
- Receive and send out shipments.
- Process payments and sales.
- Order inventory/general office supplies.
- Assist in maintaining the LSTAR Halls & Storage Areas.
- Assist Members and Non-Members where possible.
- Ordering Flowers/Baskets.
- Assist with yearly inventory.
- Posting notices on LSTAR’s MLS® System.
- Hall Rentals – book and organize setup.
- Arrange catering for meetings & help with set-up.
- Responsible for maintaining meeting tablets.
- Responsible for programming and maintaining office phone system.
- Support the development and implementation of new initiatives and projects as needed.
- General administrative duties including photocopying, filing and preparing travel packages, or other related task as assigned.
Membership Back-up:
- Onboarding new members.
- Onboarding new firms.
- Transferring and termination of members.
- REALTOR® profile updates & contact information updates.
- CREA ID support and troubleshooting.
- General membership information inquiries.
- Support the membership team during vacation season.
Events & Projects:
- Assist LSTAR’s Senior Manager of Events and Community Engagement with Annual Events where need be.
Job Skills and Knowledge
- Self-motivated, highly organized, detail-oriented with a positive attitude.
- Skilled Microsoft® Office user, particularly Word and Outlook.
- Excellent communication and customer service skills.
- Ability to prioritize and manage multiple tasks without losing composure or compromising productivity in a fast-paced environment.
- Eager to learn, upskill and apply learnings/best practices.
- Ability to work under pressure; meet deadlines, prioritize.
- Creative problem-solver.
Working Conditions
Full-time, salaried position, Monday to Friday, 8 hours per day with 1 hour paid lunch, 8:30 a.m. - 4:30 p.m. at LSTAR’s offices at 342 Commissioners Rd West in London, Ontario. The salary range for position is $45,000 to $51,000 annually, with two weeks of paid vacation the first year, three weeks of paid vacation in year two, followed by one additional day for every year employed at LSTAR up to a maximum of 30 days of paid vacation.
Who We Are
The London and St. Thomas Association of REALTORS® (LSTAR) is one of the largest non-profit associations in Canada, serving over 2,300 REALTOR® Members. LSTAR focused on enhancing our Members’ professionalism by providing education, tools and advocacy to support them in serving their communities.
Why Join our Team
The London and St. Thomas Association of REALTORS® is recognized as one of the premier workplaces in the City of London. At LSTAR, we value each employee's unique contributions and foster a collaborative environment that encourages growth within the organization. We are committed to acknowledging exceptional performance, offering flexible scheduling when necessary, and prioritizing mental health and employee well-being. Our organization provides a comprehensive benefits package and company RRSP contributions, after probationary period. Opportunities for educational reimbursement, professional development, and monthly team-building activities, all aimed at cultivating a healthy work environment with a strong emphasis on work-life balance.
