IN THIS ISSUE
- LSTAR Welcomes 2024 Chair Kathy Amess
- CREA and OREA Call for Board and Committee Volunteers - Add a Local Voice to These Decision-Making Tables!
- LSTAR Past President Randy Pawlowski Acclaimed as OREA's Director-at-Large
- Frequently Asked Questions & Answers about LSTAR’s Transition to PropTx
- Guide to the PropTx MLS® Rules & Policies
- Familiarize Yourself with the PropTx MLS® Forms
- PropTx MLS® Access Fees for Office Administrators and Personal Assistants
- Elevate Your Property Showings: LSTAR Best Practices
- Register for the Western Ontario Housing Economic Summit
- Join Us at the Don Smith Commercial Building Awards Ceremony!
- REALTOR® ‘Duty to Cooperate’ and REALTOR® Cooperation Policy Came Into Force on January 3rd
- ORWP Webinars
- LSTAR Class Schedule for January & February 2024
- February’s External Learning Opportunities
- LSTAR’s Latest Micro-Quizzes
- ITSO Matrix™ Updates – Representation Type & Street Names
- Upload of Dens from ITSO Matrix™ to REALTOR.ca
- Lockbox Best Practices
- 2024 LSTAR Scholarship Update
- Subdued December Sales Conclude a Moderate Year
- Take Advantage of the ANNUAL WINTER SALE at the Columbia Employee Store!
- Membership Updates
- Member Perks: Enjoy Savings and Discounts Today!
- Join LSTAR's Team of Blood Donors and Bring a Buddy to Win Big!
- LSTAR’s Offices Closed for Family Day
LSTAR Welcomes 2024 Chair Kathy Amess
The London and St. Thomas Association of REALTORS® (LSTAR) Board of Directors is pleased to announce that Kathy Amess will serve as its Chair in 2024. Based in London, Amess is a Broker of Record/Owner of Blue Forest Realty Inc. She became a REALTOR® in 1993 and joined the LSTAR Board of Directors in 2020.
“2024 is an exciting time for our industry. There is lots of attention on the market and housing supply both locally and across the country,” said 2024 LSTAR Chair Kathy Amess. “It’s important that we as an industry continue to engage with all levels of government and community stakeholders to ensure that everyone has a safe and affordable place to call home. We have a fantastic Board of Directors and I look forward to working with them to better serve our members, advocate for improved housing attainability and ultimately build stronger communities.”
Kathy currently serves on LSTAR’s Executive, Finance, Governance, Political Affairs, and Diversity, Equity and Inclusion Committees. She is the Chair of the LSTAR Charity Golf Tournament.
She has been a longtime supporter of the community with a particular emphasis on organizations that support mental health and addiction services.
Joining Amess on the 2024 LSTAR Board of Directors are: Past-Chair Adam Miller; Chair-Elect Dale Marsh; Commercial Director Lisa Lansink; and Directors Joan Ball, Neda Beaulac, Michelle Orsini, Andy Sheridan, Jenny Steward and Robin Tiller.
CREA & OREA Call for Board and Committee Volunteers: Add A Local Voice to These Decision-Making Tables
Calling all LSTAR Members who want to take their volunteerism to the next level and represent LSTAR and our communities at provincial and national decision-making tables!
Both the Canadian Real Estate Association (CREA) and Ontario Real Estate Association (OREA) have issued their calls for Board and Committee volunteers, and there’s something to meet everyone’s passion.
Plus, volunteering helps REALTORS® better serve their clients, grow as professionals, and stay up to date on the latest trends and regulations. It’s also a great way to meet like-minded colleagues from across the province/country.
Opportunities At OREA:
- OREA Committees (Closes March 11, 2024)
- The following Committees are seeking 2024 volunteers:
- Arbitration & Ethics Committee
- Finance/Audit Committee
- Governance Committee
- Government Relations Committee
- Professional Standards Committee
- Standard Forms Committee
- The Association Executive Advisory Committee
- Young Professionals Network Committee
- The following Committees are seeking 2024 volunteers:
For more information, qualifications and the Committee application package, visit https://www.orea.com/get-involved/volunteering.
Opportunities At CREA:
- CREA Board of Directors (Closes February 16, 2024)
- The following positions are available for election to the 2024 CREA Board of Directors (each position is a two-year term)
- THREE Director-at-Large positions
- FOUR Regional Director positions (Alberta/Northwest Territories, Saskatchewan, Ontario, and the Atlantic Region (New Brunswick, Nova Scotia, Prince Edward Island and Newfoundland and Labrador).
- The following positions are available for election to the 2024 CREA Board of Directors (each position is a two-year term)
LSTAR Members are eligible to run for the Director-at-Large AND/OR the Regional Director Roles. The Director-at-Large elections will take place at CREA's Annual General Meeting in Ottawa on Tuesday, April 16, 2024 and the Regional Director elections will take place prior to the AGM at a time and place to be determined. For more details and the complete election package, visit: https://member.crea.ca/about/governance/elections/2024-2025-crea-board-of-director-elections/director-recruitment-information/
- CREA Committees (Closes February 16, 2024)
- The following Committees are seeking 2024 volunteers:
- Association Executives Committee
- Audit and Risk Management Committee
- Broker Manager Committee
- Environmental, Social and Governance (ESG) Committee
- Federal Affairs Committee
- Finance Committe
- Governance and Bylaws Committee
- Marketing and Communications Committee
- REALTOR® Code Committee
- Technology Committee
- The following Committees are seeking 2024 volunteers:
For more information, qualifications, and the Committee application packages, visit https://www.crea.ca/who-we-are/leadership/volunteer-committees/.
If you have any questions, please email Learning [at] LSTAR.ca (Learning[at]LSTAR[dot]ca).
LSTAR Past President Randy Pawlowski Acclaimed as OREA's Director-at-Large
The LSTAR Board of Directors and Staff would like to congratulate LSTAR Past President Randy Pawlowski for being acclaimed as OREA's Director-at-Large!
The 2024 Candidates for OREA Board of Directors
The candidates for the two positions of OREA Director-at-Large for a two-year term are:
- Randy Pawlowski, London (acclaimed)
- Ryan Humble, North Bay (acclaimed)
The candidates for the positions of OREA Provincial Director for the following Areas (one position for each Area) each for a two-year term, in alphabetical order are:
Southern Ontario:
- Dustin Davis, Guelph (acclaimed)
Northeastern Ontario:
- Cathy Polan, Belleville (acclaimed)
Central Ontario:
- Wasim Jarrah, Aurora
- Meredith Kennedy, Millbrook
The Notice to All Ontario REALTORS® – Call for Candidates was circulated by OREA on November 3, 2023, in accordance with the OREA By-law. The Notice advised all interested REALTORS® of the January 19, 2024, deadline for the submission of candidacy forms. In accordance with the OREA By-law, there is no further opportunity for additional candidates.
Elections are not required for:
- President (2023 President-Elect, Rick Kedzior, automatically becomes 2024 President).
- Immediate Past President (2023 President, Tania Artenosi, automatically becomes 2024 Immediate Past President).
- Director-at-Large (Paul Etherington and Lisa Patel will continue in the second year of their two-year term).
- Provincial Directors from each of the following Areas will continue with the second year of their two-year term: Central Ontario (Andrew McAllister); Eastern Ontario (Dwight Delahunt), Western Ontario (Donna Mathewson) and Northern Ontario (Kimberly Fairley).
2024 OREA Board of Directors' Election
The election of the 2024 OREA Board of Directors will take place on March 5, 2024, at the Ontario Real Estate Association Annual General Meeting of the Assembly. Further notices regarding the election of the OREA Board of Directors will be distributed prior to that date.
Please note, there will be no election for the Southern Ontario and Northeastern Ontario Provincial Director positions and the two Director-at-Large positions since the candidates for these positions have been acclaimed.
Frequently Asked Questions & Answers about LSTAR’s Transition to PropTx
To help Members during LSTAR's transition to the PropTx MLS® System, LSTAR has compiled a list of Frequently Asked Questions & Answers. This list will be updated regularly as more of your questions come in, so be sure to add this handy resource to your list of go-to bookmarks.
Guide to the PropTx MLS® Rules & Policies
On November 16, 2023, LSTAR's Board of Directors voted unanimously in favour of entering an agreement with PropTx, a subsidiary of the Toronto Regional Real Estate Board (TRREB), for the provisions of MLS® and related services. Signing this agreement binds LSTAR to follow and abide by the PropTx MLS® Rules and Policies.
LSTAR's MLS® Team has noted some differences between ITSO's Rules and the new PropTx Rules for your awareness, which can be found here.
Familiarize Yourself with the PropTx MLS® Forms
While the ITSO MLS® System requires you to use twelve (12) separate MLS® Forms, there are only seven (7) MLS® Forms that you will have to use with the PropTx MLS® Service. They are as follows:
- PropTx Residential Sale Form
- PropTx Residential Lease Form
- PropTx Cottage/Rural/Waterfront Sale Form
- PropTx Condo Sale Form
- PropTx Condo Lease Form
- PropTx Commercial Sale Form
- PropTx Commercial Lease Form
All these forms can be found on the "MLS® Rules and Forms" page of the LSTAR Member Hub. On the same page you can find the "PropTx MLS® Rules with VOWs", "A Comprehensive Review of the PropTx MLS® Rules", and a document summarizing the main differences in MLS® Rules between ITSO and PropTx in plain language.
PropTx MLS® Access Fees for Office Administrators and Personal/Unlicensed Assistants
As LSTAR's continues its transition to the PropTX MLS® service, there are two important policies that demand your attention. Here's a concise overview:
For Brokerages Regarding Their Office Administrators:
In alignment with the transition to the PropTX MLS® service, each LSTAR brokerage will be granted administrative access based on the number of salespersons in their office. More specifically, one (1) administrative password is allowed for every ten (10) salespersons or part thereof, up to a maximum of ten (10) passwords.
LSTAR brokerages will need to pay a nominal fee for each administrative username issued and, starting with June 1st, 2024, there will be an additional initiation fee to be paid by the Broker of Record in amount of 50 + HST. Moreover, each Broker of Record will be charged $50 + HST per admin per year upon the renewal of their MLS® access.
Below is the full PropTx policy regarding this:
P-503 The Broker of Record/Manager of a Brokerage may be issued one or more administrative user names for use by office administrators or support staff to a maximum of one (1) administrative password for every ten (10) salespersons or part thereof, based on the registered Members in that office to a maximum of ten (10) passwords. Upon receipt by TRREB of a properly completed application, the Brokerage shall pay a one-time fee, as determined by the Board of Directors from time to time, for each administrative user name that is issued.
Additionally, after June 1, 2024, there will be a $50.00+HST Initiation fee. Upon renewal of the following year 2025, each admin will be billed to the Broker of Record for $50.00+HST yearly.
Therefore, your brokerage must decide which administrators will have access. Communications have been dispatched to guide you through this process. Please make sure you've responded to the email from membership [at] lstar.ca (membership[at]lstar[dot]ca), and kindly address any pending responses by referring to the reminders sent on January 23rd, 2024.
For REALTORS® Regarding Their Personal/Unlicensed Assistants:
The PropTX MLS® system permits only one (1) personal/unlicensed assistant per licensed member. Here's the key information:
- A maximum of one (1) authenticator is allowed for one (1) unlicensed assistant.
- The pro-rated yearly cost for a full 12 months (Jan-Dec) is $479.40 + HST, billed directly to the REALTOR®.
For those registered with more than one assistant, LSTAR has reached out with updated information. If you're in this situation, please decide which assistant you want to transfer to the PropTx MLS® service and let us know via membership [at] lstar.ca (membership[at]lstar[dot]ca).
Thank you for your prompt attention to these updates.
Elevate Your Property Showings: LSTAR Best Practices
To ensure the success of property showings and uphold our commitment to professionalism, please follow these best practices:
- Adhere to Showing Instructions: Follow the showing instructions provided for each property.
- Maintain Property Condition: Leave the property in the same condition you found it. This includes lights, doors and any other features.
- Communicate Changes Promptly: If you anticipate being late or unable to make a scheduled showing, communicate promptly with the listing agent.
- Leave a Business Card: While not mandatory, this simple gesture facilitates future communication and reinforces your professional identity.
- Provide Timely Feedback: Sellers greatly value timely feedback. Take a moment to share your thoughts with the listing agent or directly through BrokerBay.
Your commitment to these practices will enhance the overall showing experience and contribute to increased seller satisfaction.
Register for the Western Ontario Housing Economic Summit
Registration is now open for the 2024 Western Ontario Housing Economic Summit, an event designed for REALTORS®, featuring trends, data and insight from leaders in real estate, government and the private sector. Register today!
The event is happening Friday, February 23, 2024, between 8:00 am and 3:00 pm at the Best Western Lamplighter Inn and Conference Centre in London, Ontario.
Join us for an incredible day on all things real estate, as REALTORS® across the region come together to hear the latest updates in housing, affordability and other community issues. Learn about new consumer research and regional sentiment, 2024 economic forecasting and forward-thinking solutions to the housing challenges facing Ontario and beyond.
Proudly presented in collaboration by Chatham-Kent Association of REALTORS®; Huron Perth Association of REALTORS®; London and St. Thomas Association of REALTORS®; and Woodstock Ingersoll Tillsonburg and Area Association of REALTORS®.
Join Us at the Don Smith Commercial Building Awards Ceremony!
Join us on Thursday, February 22nd, 2024, to honour the nominees and the winners of LSTAR’s 2023 Don Smith Commercial Building Awards!
This biannual reception and awards ceremony shines a spotlight on the best commercial, industrial, legacy, multi-family, and community buildings across the LSTAR region.
Our event will be hosted at the elegant Best Western Plus Lamplighter Inn & Conference Centre in London. The festivities will kick off with a delightful cocktail reception at 5:00 pm, setting the stage for the awards program starting at 6:00 pm.
For just $50 + HST per person, you secure not only a ticket, but a chance to relish appetizers that are sure to delight your taste buds. And that's not all – every participant will be treated to a complimentary drink ticket.
Don't miss out on this unforgettable evening! To register, please contact Claire Dawson via Claire [at] LSTAR.ca (Claire[at]LSTAR[dot]ca) no later than Friday, February 9th, at 4:30 pm. Let's make it a night to remember, celebrating the excellence that defines our community!
REALTOR® 'Duty to Cooperate' and REALTOR® Cooperation Policy Came into Force on January 3
Cooperation between REALTORS® is at the heart of every real estate transaction. On January 3, 2024, the REALTOR® Cooperation Policy came into force, activating the new “Duty of Cooperation” in Article 30 of the REALTOR® Code.
In response, ITSO has amended MLS® Rule 4.05 to read, "Within three (3) calendar days of Public Marketing of a property as 'Coming soon' in association with the MLS® Marks or REALTOR.ca, the Listing Brokerage must list the property on the MLS® System as set out in Article 2. 'Public Marketing' means the representation or marketing of a listing to the public or anyone not directly affiliated with the listing brokerage/office in a business capacity. For clarity, Public Marketing does not include one-to-one direct communication with a REALTOR® unaffiliated with the listing brokerage/office. Public Marketing includes any representation regarding the sale of a property, including but not limited to, flyers, yard signs, digital marketing on public facing websites, brokerage website displays and onsite brokerage promotion, digital communications marketing (i.e., email blasts, newsletters, social media posts), multi-brokerage listing sharing networks, and applications available to the general public)."
When LSTAR moves over to the PropTx MLS® System, the Listing Brokerage will only have two (2) calendar days to list the property on the MLS® System.
Test your knowledge of the new policy through LSTAR's five-question micro-quiz and visit CREA's members-only website for further clarification.
ORWP Webinars
Starting next month, OREA will be hosting virtual information sessions to answer all of your outstanding questions about the Program.
They will be joined by the ORWP Program Administrator, Comprehensive Benefits Solutions (CBS), and the Program insurers. The webinars will be streamed live as follows.
Week 1
- Monday, February 5, from 10:30 a.m. to 12:00 p.m.: Accessing the ORWP. Register here.
- Wednesday, February 7, from 2:00 to 3:30 p.m.: Understanding Your ORWP Coverage. Register here.
Week 2
- Monday, February 12, from 10:30 a.m. to 12:00 p.m.: Accessing the ORWP. Register here.
- Wednesday, February 14, from 2:00 to 3:30 p.m.: Understanding Your ORWP Coverage. Register here.
Week 3
- Tuesday, February 20, from 10:30 a.m. to 12:00 p.m.: Accessing the ORWP. Register here.
- Thursday, February 22, from 2:00 to 3:30 p.m.: Understanding Your ORWP Coverage. Register here.
During the "Accessing the ORWP" webinars, the presenters will walk you through the CBS and GreenShield registration and enrollment process. The "Understanding Your ORWP Coverage" webinar will be an overview of the ORWP's health and wellness coverage. Please note the content for these two sessions will be the same every week.
These webinars will help ensure that you have all the information you need to navigate your benefits and enroll in the Program before the 2024 Open Enrollment Period closes on February 29. Please note that all coverage enhancements must, also, be done no later than February 29, as the next enrollment period is in 2025.
To learn more about the ORWP, please visit www.orea.com/orwp. For Program-specific inquiries, please reach out to CBS at ProgramAdministrator [at] orwp.ca (ProgramAdministrator[at]orwp[dot]ca) or call 1-800-503-2273.
LSTAR Class Schedule for January & February 2024
To help Members get prepared for the opportunities unlocked by LSTAR’s transition to the PropTx MLS® ecosystem. LSTAR will continue to offer our regular suite of technology classes: Matrix™, BrokerBay, WEBForms®, GeoWarehouse®, and Listing Load, along with some training on REALM™, SkySlope, and new GeoWarehouse® features including HoodQ™. LSTAR has all the classes for Q1 ready for registration on the website, and a snapshot of the classes for the remainder of January and all of February can be found below, along with information on how to register.
To register for any LSTAR courses via the Member Hub (you will need to login), click on the Education tab and scroll down to “Upcoming LSTAR Learning Opportunities”. Expand the arrow by clicking on it and a table will appear with courses for the selected month. To register, click on the “Link”, which will re-direct you to your Matrix™ Portal to complete the registration. A confirmation email will be sent to you upon registration.
To register for any LSTAR courses, log in to Matrix™, then click on the “Links” tab along the top of the main page of Matrix™. On the next page, scroll down to “Member Portal - Profile, Account/Payment, Education Registration, and click the link. A confirmation email will be sent to you upon registration.
If you do not receive a confirmation email after you register, you have not completed the registration correctly. Zoom class links are provided in your confirmation email. If you require support, please send an email to learning [at] lstar.ca (learning[at]lstar[dot]ca).
January
Name of the Course |
Date |
Time |
Register |
|
ONLINE Agent Listing Load *In this 2-hour course, you’ll learn, and get the permissions, to load your own listings into our MLS® System Matrix™. |
01/26/24 | 9:30 am to 11:30 am |
LINK |
|
IN-PERSON Matrix™ *In this 2.5-hour course, you’ll learn how to navigate our MLS® System, personalize your dashboard, create custom searches, detailed CMA’s and auto emails to share properties with your clients. |
01/30/24 | 9:30 am to 12:00 pm |
LINK |
|
ONLINE Introduction to BrokerBay *In this 1.5-hour course, you’ll learn how to set up your profile, configure showings, and manage offer registrations. |
01/30/24 | 12:30 pm to 2:00 pm |
LINK |
|
ONLINE WEBForms® *In this 3-hour course, you’ll learn how to create and use custom form templates, clauses, and kits. |
01/31/24 | 9:30 am to 12:30 pm |
LINK |
February
Name of the Course |
Date |
Time |
Register |
|
ONLINE REALM™ In this 2-hour course, learn how to conduct extensive searches, share listings, and connect with your clients like never before. This user-friendly interface enables REALTORS® to expertly navigate listing searches and land registry data all in one place, revolutionizing market analysis and due diligence. |
02/01/24 |
9:30 am |
LINK |
|
ONLINE SkySlope In this 1.5-hour course, learn how to create listings and write offers quickly and efficiently. Discover a new way to send your documents to your clients for e-signature with DigiSign. |
02/01/24 |
12:30 pm |
LINK |
|
ONLINE Agent Listing Load *In this 2-hour course, you’ll learn, and get the permissions, to load your own listings into our MLS® System Matrix™. |
02/06/24 | 9:30 am to 12:30 pm |
LINK |
|
ONLINE SkySlope In this 1.5-hour course, learn how to create listings and write offers quickly and efficiently. Discover a new way to send your documents to your clients for e-signature with DigiSign. |
02/06/24 |
12:30 pm |
LINK |
|
IN-PERSON Advanced Listing Load *In this 2-hour course, you’ll learn, and get the permissions, to load your own (or your office’s) listings into our MLS® System Matrix™ and the ability to make status changes and amendments. An authorization form from your Broker is required to register for this class. Please email learning [at] lstar.ca (learning[at]lstar[dot]ca) for information. |
02/07/24 |
9:30 am |
email us learning@ lstar.ca |
|
IN-PERSON REALM™ In this 2-hour course, learn how to conduct extensive searches, share listings, and connect with your clients like never before. This user-friendly interface enables REALTORS® to expertly navigate listing searches and land registry data all in one place, revolutionizing market analysis and due diligence. |
02/07/24 |
12:30 pm |
LINK |
|
ONLINE Introduction to Organized Real Estate *In this mandatory 3-hour course, learn the structure, rules, regulations, and policies that govern REALTORS®, so you can better serve your clients. |
02/08/24 |
9:30 am |
|
|
ONLINE REALM™ In this 2-hour course, learn how to conduct extensive searches, share listings, and connect with your clients like never before. This user-friendly interface enables REALTORS® to expertly navigate listing searches and land registry data all in one place, revolutionizing market analysis and due diligence. |
02/09/24 |
9:30 am |
LINK |
|
ONLINE Introduction to BrokerBay *In this 1.5-hour course, you’ll learn how to set up your profile, configure showings, and manage offer registrations. |
02/13/24 |
9:30 am |
|
|
ONLINE REALM™ In this 2-hour course, learn how to conduct extensive searches, share listings, and connect with your clients like never before. This user-friendly interface enables REALTORS® to expertly navigate listing searches and land registry data all in one place, revolutionizing market analysis and due diligence. |
02/13/24 |
12:30 am |
LINK |
|
IN-PERSON WEBForms® *In this 3-hour course, you’ll learn how to create and use custom form templates, clauses, and kits. |
02/14/24 | 9:30 am to 12:30 pm |
LINK |
|
IN-PERSON REALM™ In this 2-hour course, learn how to conduct extensive searches, share listings, and connect with your clients like never before. This user-friendly interface enables REALTORS® to expertly navigate listing searches and land registry data all in one place, revolutionizing market analysis and due diligence. |
02/14/24 |
2:00 Pm |
LINK |
|
ONLINE GeoWarehouse® *In this 2.5-hour course, you’ll learn how to access property, ownership and neighbourhood data, create property detail reports, CMAs and various demographic reports. |
02/14/24 | 12:30 pm to 3:00 pm |
LINK |
|
ONLINE Matrix™ *In this 2.5-hour course, you’ll learn how to navigate our MLS® System, personalize your dashboard, create custom searches, detailed CMA’s and auto emails to share properties with your clients. |
02/15/24 | 9:30 am to 12:00 pm |
LINK |
|
ONLINE SkySlope In this 1.5-hour course, learn how to create listings and write offers quickly and efficiently. Discover a new way to send your documents to your clients for e-signature with DigiSign. |
02/16/24 | 9:30 am to 11:00 am | LINK |
|
ONLINE Agent Listing Load *In this 2-hour course, you’ll learn, and get the permissions, to load your own listings into our MLS® System Matrix™. |
02/21/24 | 9:30 am to 11:30 am |
LINK |
|
IN-PERSON REALM™ In this 2-hour course, learn how to conduct extensive searches, share listings, and connect with your clients like never before. This user-friendly interface enables REALTORS® to expertly navigate listing searches and land registry data all in one place, revolutionizing market analysis and due diligence. |
02/20/24 | 12:30 pm to 2:30 pm | LINK |
|
ONLINE Advanced Listing Load *In this 2-hour course, you’ll learn, and get the permissions, to load your own (or your office’s) listings into our MLS® System Matrix™ and the ability to make status changes and amendments. An authorization form from your Broker is required to register for this class. Please email learning [at] lstar.ca (learning[at]lstar[dot]ca) for information. |
02/21/24 |
12:30 pm |
email us learning@ lstar.ca |
|
ONLINE SkySlope In this 1.5-hour course, learn how to create listings and write offers quickly and efficiently. Discover a new way to send your documents to your clients for e-signature with DigiSign. |
02/22/24 | 9:30 am to 11:00 am | LINK |
|
ONLINE Introduction to Organized Real Estate *In this mandatory 3-hour course, learn the structure, rules, regulations, and policies that govern REALTORS®, so you can better serve your clients. |
02/22/24 |
12:30 pm |
|
|
ONLINE REALM™ In this 2-hour course, learn how to conduct extensive searches, share listings, and connect with your clients like never before. This user-friendly interface enables REALTORS® to expertly navigate listing searches and land registry data all in one place, revolutionizing market analysis and due diligence. |
02/23/24 | 9:30 am to 11:30 am | LINK |
|
ONLINE SkySlope In this 1.5-hour course, learn how to create listings and write offers quickly and efficiently. Discover a new way to send your documents to your clients for e-signature with DigiSign. |
02/27/24 | 9:30 am to 11:00 am | LINK |
|
IN-PERSON Introduction to BrokerBay *In this 1.5-hour course, you’ll learn how to set up your profile, configure showings, and manage offer registrations. |
02/28/24 | 9:30 am to 11:00 am |
LINK |
|
IN-PERSON Matrix™ *In this 2.5-hour course, you’ll learn how to navigate our MLS® System, personalize your dashboard, create custom searches, detailed CMA’s and auto emails to share properties with your clients. |
02/28/24 |
12:30 pm |
|
|
IN-PERSON REALM™ In this 2-hour course, learn how to conduct extensive searches, share listings, and connect with your clients like never before. This user-friendly interface enables REALTORS® to expertly navigate listing searches and land registry data all in one place, revolutionizing market analysis and due diligence. |
02/29/24 | 9:30 am to 11:30 am | LINK |
|
ONLINE WEBForms® *In this 3-hour course, you’ll learn how to create and use custom form templates, clauses, and kits. |
02/29/24 | 12:30 pm to 3:30 pm |
LINK |
February’s External Learning Opportunities
Looking for other learning opportunities? Check out this list of courses and webinars being offered by our provincial and national associations, technology providers, and other third parties.
February
Course Name |
Date |
Time |
Registration Link |
|
GeoWarehouse® Property & Market Reports |
02/01/24 |
10:00am to 11:00am |
|
| Cross Canada Tour - Real Estate Reboot 2024 (Edmonton, Alberta) | 02/01/24 | 9:00 am to 5:00 pm |
More information and registration details here. |
|
GeoWarehouse® Tips for Success |
02/01/24 |
2:00pm to 3:30pm |
|
|
CREA CRB: Recruiting for Success |
02/06/24 to 02/07/24 |
12:30pm to 4:00pm |
|
|
CoreLogic - Mastering Matrix™: Leveraging Hotsheets and the Market Watch Effectively, with Keith Hensley (ITSO) |
02/07/24 |
10:00am to 11:00am |
|
|
GeoWarehouse® -HoodQ™ Neighbourhood & School Catchment Reports |
02/07/24 |
2:00pm to 2:30pm |
|
|
CREA CIPS Designation: Americas & International Real Estate |
02/08/24 |
9:00am to 4:30pm |
|
|
Getting Started with GeoWarehouse® |
02/12/24 |
10:00am to 11:30am |
|
|
GeoWarehouse® - Protect Your Boundaries™ (PYB) Reports |
02/12/24 |
2:00pm to 2:30pm |
|
|
CREA CIPS Designation: Asia/Pacific & International Real Estate |
02/13/24 |
9:00am to 4:30pm |
|
|
GeoWarehouse® - Title Documents |
02/13/24 |
2:00pm to 2:30pm |
|
|
Upper Thames River Conservation Authority: Information Session for Real Estate Professionals - Morning Session |
02/14/24 |
9:00am to 12:00pm |
|
|
Upper Thames River Conservation Authority: Information Session for Real Estate Professionals - Afternoon Session |
02/14/24 |
12:00pm to 4:00pm |
|
|
GeoWarehouse® - All About Condos |
02/14/24 |
11:00am to 12:00pm |
|
|
GeoWarehouse® - Teranet Property Insights Reports |
02/14/24 |
2:00pm to 2:30pm |
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GeoWarehouse® - Residential Relocation Reports |
02/14/24 |
3:00pm to 3:30pm |
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GeoWarehouse® Property & Market Reports |
02/15/24 |
10:00am to 11:00am |
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GeoWarehouse® Tips For Success |
02/15/24 |
2:00pm to 3:30pm |
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MPAC Enhanced Data, REALTOR® Insights, and Bundle Savings – A look at the new data in GeoWarehouse® and our new propertyline™ e-store. |
02/21/24 |
1:00pm to 1:30pm |
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MPAC Assessment 101 for Commercial REALTORS® |
02/22/24 |
1:00pm to 1:30pm |
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CREA CIPS Designation: Europe & International Real Estate |
02/22/24 |
9:00am to 4:30pm |
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MPAC Assessment 101 for REALTORS® |
02/27/24 |
10:00am to 10:30am |
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CREA - Mastering Your Finances – A Roadmap to Retirement and Wealth |
02/27/24 |
1:00pm to 2:00pm |
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MPAC Factors Affecting Residential Property Value |
02/28/24 |
1:00pm to 2:00pm |
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CREA - Retire Ready – Navigating Your Last 5 Years |
02/28/24 |
1:00pm to 2:00pm |
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MPAC Automated Valuation Models (AVM) for REALTORS® |
02/29/24 |
1:00pm to 1:30pm |
LSTAR’s Latest Micro-Quizzes
Are you up-to-date on the REALTOR® tools of the trade? Check out our latest micro-quizzes designed to test your knowledge in two-minutes or less! (click on each image to see each of these quizzes).
Stay tuned to Matrix™ News & Alerts for our next weekly micro-quiz!
ITSO Matrix™ Updates – Representation Type & Street Names
ITSO has advised of two updates to Matrix™, effective January 9, 2024.
Representation Type Field
TRESA came into force December 1, 2023 and added a new concept of designated representation. Section 2(1) of the General Regulation includes the following definitions:
- “designated representation agreement” means a representation agreement between a brokerage and a client under which the brokerage provides services to the client and designates one or more brokers or salespersons employed by the brokerage to represent the client to the exclusion of the brokerage and all of the other brokers and salespersons employed by the brokerage.
- “brokerage representation agreement” means a representation agreement between a brokerage and a client under which the brokerage and all of the brokers and salespersons employed by the brokerage provide services, including representation, to the client;
ITSO has added a new field called “Representation Type” to Matrix™ with the options of Designated Representation or Brokerage Representation. This field will not be mandatory but if it is provided then it will be displayed on listings near the listing brokerage and salesperson information.
ITSO will make this field visible to all users on input and displays on January 9th, 2024. The field will not be on the data input form when we go live with the field, but it will be added to the data input forms when they are updated in early 2024.
Street Names
Street names are currently a free text field that allows REALTORS® to type in any name they want. This often means that there are typos and errors, which has resulted in inconsistent names in the ITSO MLS® System. Inaccurate street names can make properties difficult to find and can result in an inaccurate number for the continuous days on market.
To ensure that integrity of data in the MLS® System is high, and to increase the accuracy of street names, ITSO is changing the input of street names from a free text field to a data table where street names can be selected, similar to what exists when choosing a water body name. This change will be made live to all users January 9, 2024.
When creating new listings, users will need to click on “Auto-Fill these Address Fields” to be presented with the search box for street names.
Users can type the street name and search to find the correct name in the street table.
Once a name is selected from the table, the street name and street type will populate in the listing.
The street names in the table have been provided by MPAC so they will match if users start a listing filling fields from MPAC.
The table will be regularly updated by ITSO. However, if a user has a property that is on a new street that is yet not in the table, this can be overwritten by ITSO staff. REALTORS® should notify their Member Association of missing street names and Member Association staff can escalate the issue to ITSO to add the missing entry to the street table.
The street name verification will only apply to new listings. ITSO will be looking into what can be done to correct historical listings as the next step in this project.
Questions about the street name table can be directed to support [at] itsosystems.ca (support[at]itsosystems[dot]ca).
Upload of Dens from ITSO Matrix™ to REALTOR.ca
Many ITSO REALTORS® have asked to have dens in their condominium listings appear as a “+1” bedroom on REALTOR.ca, which would allow ITSO listings to be advertised consistently with TRREB and RAHB condominium listings. This is a concern for condo apartments where a den is an essential marketing element for sellers and listing REALTORS®.
The Technology Committee and the CEO Advisory Group of ITSO discussed this issue at their respective meetings and decided that ITSO should allow above grade dens in condominium apartment listings feeding from the ITSO MLS® System to display as +1 bedrooms on REALTOR.ca. This will ensure that properties listed on multiple MLS® Systems are advertised in a consistent manner on REALTOR.ca. ITSO will be making this change January 30, 2024.
ITSO currently uses the “+1” tag in the upload to REALTOR.ca only for below grade bedrooms. Consequently, dens have not been indicated at the top of listings on REALTOR.ca as “+1”. Consumers are required to scroll down to the listing details to find the information about the den, which leads to confusion for consumers on REALTOR.ca, who may see two listings for the same property with a different number of bedrooms.
ITSO approached CREA to request an amendment to the REALTOR.ca displays to add dens at the top of listings where the bedroom and bathroom icons are displayed. CREA indicated that they are reluctant to change their displays to accommodate this request, which led to the Technology Committee and CEO Advisory Group of ITSO to conclude that ITSO should change the upload process.
Please note that this change will not affect dens on listings for other property types – it will only affect dens on listings with the property sub-type Apartment/Condo and ownership type Condominium. Note that the only place dens will appear as a +1 will be on REALTOR.ca.
Dens, which are not legal bedrooms, are still required to be entered into ITSO’s MLS® System as dens. Entering these rooms accurately as dens, rather than as bedrooms, is consistent with the obligation of entering accurate listing data found in Rule 2.06(b).
Lockbox Best Practices
Widely used by REALTORS®, lockboxes are convenient tools for facilitating property showings. However, the use of lockboxes doesn’t come without risks. To ensure a smooth process and maintain your seller’s confidence, please keep in mind the following tips:
- Opt for Electronic Supra Lockboxes: Choose an electronic Supra lockbox over a manual one for an extra layer of security. Supra lockboxes provide traceability, real-time notifications on property access, and great security features like preventing the key release without a valid eKey code.
- Secure Seller Consent: Obtain explicit permission from your sellers before using a lockbox. Sellers should be fully informed and agree to the use of this tool for property access.
- Restrict Code Sharing: Emphasize the importance of not sharing the lockbox code with unauthorized individuals. Unauthorized access poses risks to both real and personal property, compromising privacy, safety, and security.
- Agent Responsibilities: As an agent, it’s essential to understand and acknowledge your responsibility for the safekeeping of the property during showings. Make sure to adhere to all safety and security guidelines to create a positive experience for all parties involved.
- Schedule Showings: Just having a lockbox and an access code does not grant unrestricted entry. All showings must be arranged with the listing brokerage beforehand, unless otherwise specified in the showing information.
- Prompt Removal: It’s imperative to remove your lockbox promptly, on or before closing and no later than five business days from closing or the termination of your listing. Failure to do so may result in a referral to the Professional Standards Committee.
Condo Tips
When dealing with condos, it’s crucial to be aware of the various requirements imposed by the different Property Management Companies. Here are key considerations:
- Lockbox Permissions: Check with the Property Manager regarding lockbox permissions. Some may only allow specific types, such as the Supra lockbox, while prohibiting mechanical ones.
- Placement Guidelines: Determine where lockboxes can be placed, as some buildings have specific locations for security reasons.
- Unit Number Confidentiality: Avoid displaying the unit number on the lockbox. Instead, place your business card exclusively on the lockbox as a best practice.
Failing to follow the guidelines regarding the use of lockboxes and the rules set by the condominium’s property management company may expose you to potential liabilities, especially if a break-in occurs. It is of paramount importance that agents prioritize security measures and respect property management regulations to mitigate such risks.
By adhering to the above best practices, you will not only enhance the security of your property showings but will also project the image of a reputable real estate expert in the local community.
2024 LSTAR Scholarship Update
The application form for the 2024 LSTAR Scholarship will become available next month and this year the deadline for applications will be Friday, May 31st.
The LSTAR Scholarship is awarded to university or college-bound students who have demonstrated academic achievement, a high level of school and community involvement, maturity, responsibility, initiative, and strength of character. These students must either be the children, grandchildren or under the legal guardianship of a Member of the London and St. Thomas Association of REALTORS® or a Members' staff. Each award recipient receives $2,500.
Subdued December Sales Conclude a Moderate Year
Last month 335 homes exchanged hands via the MLS® System of the London and St Thomas Association of REALTORS® (LSTAR), bringing the total number of residential properties sold in 2023 in our area to 6,717.
"2023 was the year with the lowermost number of units sold in LSTAR’s jurisdiction since we entered the new millennium," said 2023 LSTAR Chair Adam Miller. "This record low was caused by the high borrowing costs, which are weighing down heavily on the local consumers’ buying power," he added.
Out of the 335 properties sold in December, 248 were single-family homes, 58 were townhouses, and 27 – apartments. “In 2023, LSTAR Members sold 5,006 single-family homes, 1,078 townhouses, and 552 apartments,” Miller emphasized.
The number of newly listed properties dropped from 928 in November to 386 in December. Despite the significant monthly decline, this number is still in line with LSTAR’s ten-year average for new listings for the month of December.
"Our December data appears to indicate that some sellers are opting to delay their plans until the spring. Despite this, there are still quite a few individuals actively participating in the market. For more insights and expert guidance on how to navigate the current real estate landscape, we encourage you to connect with a local REALTOR®," Miller said.
In December, our local real estate market experienced a few other noteworthy changes in key parameters.
Housing supply saw a minor monthly decrease, moving from 4.7 months in November to 4.4 months in December.
The average home price for the entire LSTAR jurisdiction reached $628,047 in December, showing a modest increase from the November figure of $605,661. However, the Composite MLS® Home Price Index (HPI) Benchmark Price sat at $571,200, marking a slight dip from November's $577,400. Year-to-date, LSTAR’s overall average price settled at $647,190.
"It is crucial to make a distinction between these two metrics. The HPI benchmark price reflects the perceived value of a 'typical home' in a specific area, considering certain housing attributes valued by local buyers. On the other hand, the average sales price is calculated by summing all home sale prices and dividing that total by the number of homes sold. This is why the HPI benchmark price is a more reliable tool for tracking trends over time: because it provides a more stable reference point when compared with average sales prices, which may greatly vary from one month to the next due to only a few outliers from the sales activity mix," stated Miller.
The table below presents a detailed breakdown of December's average and MLS® HPI Benchmark Prices in LSTAR's main regions.
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| Central Elgin | $603,200 | $657,780 |
| London East | $460,300 | $503,734 |
| London North | $669,700 | $675,433 |
| London South | $566,200 | $636,539 |
| Middlesex Centre | $808,200 | $1,340,019 |
| St. Thomas | $514,900 | $546,987 |
| Strathroy-Caradoc | $715,700 | $685,785 |
| LSTAR | $571,200 | $628,047 |
The following table shows how the December benchmark prices for all housing types within LSTAR's jurisdiction compare with those recorded in the previous month and three months ago.
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| Benchmark Type | December 2023 | Change Over November 2023 | Change Over September 2023 |
| LSTAR Composite | $571,200 | -1.1% | -4.0% |
| LSTAR Single-Family | $616,700 | -0.6% | -3.6% |
| LSTAR One Storey | $565,300 | -0.1% | -4.5% |
| LSTAR Two Storey | $654,300 | -0.9% | -3.0% |
| LSTAR Townhouse | $473,300 | -2.3% | -5.7% |
| LSTAR Apartment | $355,100 | -5.4% | -5.8% |
"When compared to the prices recorded in other provincial and national centres, homes within the LSTAR jurisdiction remained relatively affordable, positioning our region as an attractive housing market for many," Miller said. The chart below shows the most recent HPI benchmark prices, as provided by CREA.
According to a recent study1 by Altus Group, an average housing transaction in Ontario triggers approximately $77,420 in ancillary spending within three years from the date of purchase. These expenditures encompass various aspects, including legal fees, moving costs, furniture acquisitions, and home improvement expenses. "This means that the secondary spending generated by LSTAR’s 2023 home sales could contribute over $520 million to the local economy by 2026," Miller concluded.
1Economic Impacts of MLS® Systems Home Sales and Purchases in Canada and the Provinces, Altus Group, 2019.
Take Advantage of the ANNUAL WINTER SALE at the Columbia Employee Store!
The Columbia Sportswear Employee Store invites you to their ANNUAL WINTER SALE, happening between January 26th and February 18th, 2024. Shop winter gear at up to an additional 40% off the employee store pricing. During this period, you are welcome to visit multiple times and to bring up to four guests with you on each visit.
WHAT COLUMBIA'S EMPLOYEE STORE HAS TO OFFER:
- Employee Discount, meaning items are already marked with Employee Pricing (up to 40% off regular retail pricing);
- The Employee Store is stocked with current season products from the Columbia Sportswear Company family of brands (Columbia, SOREL, Mountain Hardwear, and prAna)
WHAT TO BRING TO ACCESS THE STORE:
- This invite (printed or shown on mobile phone); when printing Columbia's invitation, please make sure that the barcode appears properly.
- This letter of association with LSTAR signed by your Broker.
- Personal photo ID.
- Columbia encourages customers to bring a reusable shopping bag.
PLEASE NOTE:
- The invite is valid for you + 4 guests, but you MUST be present.
- This invite grants store access only – the offer is not valid online.
- This invitation may not be transferred to anyone outside of our Association. Only those with the approved invitation and proper ID will be granted access.
- The store's hours of operation, including their schedule, can be found online.
LOCATION:
1425 Max Brose Drive
London, ON, N6N 0A2
Questions? Please email LondonEmployeeStore [at] columbia.com (LondonEmployeeStore[at]columbia[dot]com)
Membership Updates
Membership Count
As of January 22, 2024, LSTAR has 2,286 Members.
Welcome to our Newest Members!
- Henry Liu – Century 21 First Canadian
- Asif Khan – Re/Max Prime Properties – Unique Group
- Ashley Ross – Blue Forest Realty
- Laleh Mehrpouya – Blue Forest Realty
- Vasanthan Thurairasa – EXP Realty
- Jas Sandhu – Century 21 First Canadian
- Heather Haldane – Sutton Group Select Realty
- Prestige Prince Nivas Sathyan – Re/Max Advantage
- Lindsay Faulkner – Davenport Realty
- Edona Konjuvca – StreetCity Realty
- Sandra Valdes – Century 21 First Canadian
- Laura Cutler – Blue Forest Realty
- Michael Pereira – Coldwell Banker Power Realty
- Gagan Sandhu – EXP Realty
- Shima Aminullah – Royal LePage Triland
- Parisa Fallahi – Pinheiro Realty
- Sarah Ruttan – Elgin Realty (1991) Limited
- Lisette Roberts – Coldwell Banker Star Real Estate
- Sara Eid – Century 21 First Canadian
- Yao He – Century 21 First Canadian
- Kuldip Kahlon – EXP Realty
- Rico Bray – Homelife 247 Realty Inc.
- Ali Tabatabaei – HouseSigma
- Baba Mumuni – EXP Realty
- Arvind Choudhary – EXP Realty
- Anil Sangwan – Gold Empire Realty Inc.
- Mike Chahbar – Century 21 First Canadian
New Transfers
- Ron Tyler – Now with EXP Realty
- Mitra Soleiman – Now with Century 21 First Canadian
- Ryan Hilker – Now with Real Broker Ontario
- Earlene Sparks – Now with Initia Real Estate
- Dandan Chen – Now with StreetCity Realty
- Roderick Liu – Now with Century 21 MyPro Realty
- Linda Miller – Now with Re/Max Prime Properties – Unique Group
- Kevin Thompson – Now with Re/Max Prime Properties – Unique Group
- Yasir Khan – Now with Initia Real Estate
- Cam Swearingen – Now with Century 21 First Canadian Corp
- Darryl Boyes – Now with Elgin Realty (1991) Limited
- Dennis Hanley – Now with Elgin Realty (1991) Limited
- Cathy Harris – Now with Elgin Realty (1991) Limited
- Kristopher Kewley – Now with Eglin Realty (1991) Limited
- Lawangeen Khan – Now with Initia Real Estate
- Libo Liu – Now with Initia Real Estate
- Brad McClelland – Now with EXP Realty
- Rachel Peaker – Now with Keller Williams Lifestyles
- Pattie Pearn – Now with Royal LePage Triland
- Ian Thomson – Now with Elgin Realty (1991) Limited
- Angela Westerik – Now with EXP Realty
- Shawn Westerik – Now with EXP Realty
- Narinder Bhangoo – Now with Gold Empire Realty Inc.
- Angela Buchko – Now with Re/Max Centre City
- John Buchko – Now with Re/Max Centre City
- Kathy Goode – Now with Elgin Realty (1991) Limited
- Martese Houle – Now with Elgin Realty (1991) Limited
- Ruth Jenkins – Now with Elgin Realty (1991) Limited
- Roopa Khangura Sandhu – Now with Gold Empire Realty
- Gabriela Leitch – Now with Blue Forest Realty
- Raeanne Muir – Now with Century 21 First Canadian
- Angie Nelson – Now with Elgin Realty (1991) Limited
- Jelena Lazic – Now with Blue Forest Realty
- Hoai Nguyen – Now with Blue Forest Realty
- Michelle O’Brien – Now with Blue Forest Realty
- Minh Tran – Now with Blue Forest Realty
- Marc Decosse – Now with Blue Forest Realty
- Rajat Bhandari – Now with Thrive Realty Group
- Tim Estabrooks – Now with Initia Real Estate
- Lyndsey Hayward – Now with EXP Realty
- Aga Matysiewicz – Now with Limelight Realty Inc.
- Gord Prior – Now with Re/Max Centre City
- Olumide Somide – Now with Real Broker Ontario
- Kerry Hendrie – Now with Re/Max Prime Properties – Unique Group
- Aryn Visscher – Now with Oak and Key Real Estate
- Joban Aulakh – Now with King Realty Inc.
- Monijah Azizi – Now with Century 21 First Canadian
- Adam Falletta – Now with Re/Max Sarnia Realty
- Greg Keane – Now with Initia Real Estate
- Dale Marsh – Now with Keller Williams Lifestyles
- Ken Patterson – Now with Exit Realty Community
- Anil Sangwan – Now with Gold Empire Realty
New Offices
- Re/Max Prime Properties – Unique Group
PB: Asif Khan - Gold Empire Realty
PB: Narinder Bhangoo
Office Closures
- Leonard Edward Neilands Real Estate
PB: Leonard Neilands - Community Real Estate
PB: Angela Westerik (now with EXP Realty) - Century 21 First Canadian – Kingwell
PB: Dustin Davis - St. Thomas Town & Country
PB: Kris Kewley (now with Elgin Realty (1991) Limited)
Retired Members
- Carlos Vieira – Pinheiro Realty
- Elizabeth Wang – Streetcity Realty
- Michael McLean – Royal Lepage Triland
- Moe Nurbhai – Century 21 First Canadian
- Stanley Carr – Century 21 First Canadian
- Ev Threadgould – The Realty Firm
For any and all questions regarding your LSTAR Membership, please contact our Membership department at Membership [at] LSTAR.ca (Membership[at]LSTAR[dot]ca).
Member Perks: Enjoy Savings and Discounts Today!
As a Member of the London and St. Thomas Association of REALTORS®, you are entitled to a range of deals and discounts through the LSTAR Member Perks Program.
To take advantage of the discounts outlined in this program, just present your Business Card or RECO Number to any of the participating discount providers. Please read the information related to each discount provider carefully to make sure that the deal is current.
For any inquiries, please contact Claire Dawson at Claire [at] LSTAR.ca (Claire[at]LSTAR[dot]ca).
Join LSTAR's Team of Blood Donors and Bring a Buddy to Win Big!
At the end of 2023, LSTAR’s Team of Blood Donors was 76 members strong, rolling up their sleeves for a final tally of 189 donations for the year, comprised of 74 units of Whole Blood and a whopping 115 Plasma units collected! Way to go, Team LSTAR!!
For 2024, you're invited to join Team LSTAR and help us reach our Goal of 200 Donations in the coming year!
Also, if you bring a friend or a family member with you to donate blood, your buddy will receive one entry and your name will be entered TWICE into a quarterly draw for a chance to win a $100 gift card to a local restaurant!
Each time you donate, be sure to email Claire [at] LSTAR.ca (subject: Blood%20Donation%20Entry) (Claire[at]LSTAR[dot]ca), so that you (and your buddy) can be entered into the quarterly draw.
Congratulations to LSTAR Member HEATHER GUNN, the winner of our 2023 Q4 Draw!
How to Join the LSTAR Team of Blood Donors:
- Set up an account on blood.ca or the "GiveBlood app" for Apple and Android.
- Select "Partners" from the Menu.
- Select "Join a team" and search for "LSTAR". A dropdown list will appear.
- Select the team you wish to join, LSTAR.
- Book your next appointment, either through your team bookings (visible under your team) or as an individual.
Partner ID: LSTA013463 (four letters and six numbers)
Organization: LSTAR
For your convenience, a Blood Donor Clinic is ongoing in London, located at 820 Wharncliffe Road South.
In St. Thomas, you can donate blood at the Joe Thornton Community Centre at 75 Caso Crossing. Upcoming clinics are scheduled for Wednesday, March 6, and Wednesday, April 10, from 1:00 to 7:00 pm.
If you're in Aylmer, you can head over to the East Elgin Community Complex at 531 Talbot Street to donate blood. The next clinic is coming up on Thursday, March 28 from 1:30 to 7:30 pm.
We look forward to having more people join our team of blood donors soon.
LSTAR’s Offices Closed for Family Day
The offices of LSTAR will be closed on Monday, February 19th for the Family Day holiday, and will reopen on Tuesday, February 20th, 2024, for normal business hours.
Please enjoy a safe and happy holiday with your family and friends!
